avc777 Privacy Policy

1. Introduction

1.1 avc777 is an online gaming and sports betting platform operating at avc777.net, serving adult players in Bangladesh. We take the privacy and security of your personal data seriously and are committed to handling it in a transparent, lawful, and responsible manner.

1.2 This Privacy Policy applies to all personal data collected through the avc777 website, mobile-optimised site, customer support channels, and any associated communications (including email and SMS).

1.3 For the purposes of this Policy, "personal data" means any information that identifies you or could reasonably be used to identify you, either directly or in combination with other data we hold. This includes your name, contact details, device identifiers, and payment information.

1.4 This Policy should be read alongside our Terms & Conditions, which govern your use of the avc777 platform as a whole.

2. Data We Collect

2.1 avc777 collects personal data from you in the following ways: directly when you provide it to us during registration or support interactions; automatically as you use the platform; and from third-party payment processors when you make a deposit or withdrawal.

2.1 Registration & Account Data

When you create an avc777 account, we collect:

• Full legal name
• Date of birth (for age verification purposes)
• Registered email address
• Bangladeshi mobile phone number
• Username and encrypted password
• Residential address (where provided for verification)

2.2 Identity Verification Data

To comply with Know Your Customer (KYC) requirements and confirm that you are aged 18 or above, we may collect copies of:

• National Identity Card (NID)
• Passport or other government-issued photo identification
• Utility bills or bank statements (as proof of address)

2.3 Transaction & Payment Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we receive transaction reference numbers, payment method identifiers, transaction amounts in BDT, and timestamps. We do not store full card numbers or mobile banking PINs.

2.4 Usage & Technical Data

As you use the avc777 platform, we automatically collect:

• IP address and approximate geolocation (country and city level)
• Browser type, version, and operating system
• Device type and screen resolution
• Pages visited, features used, and time spent on the platform
• Session identifiers and login timestamps
• Betting and gaming activity logs

2.5 Communications Data

If you contact our support team at [email protected] or via any on-platform messaging function, we retain a record of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.

3. How We Use Your Data

3.1 avc777 uses your personal data for the following purposes:

4. Legal Basis for Processing

4.1 avc777 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our contractual obligations to you as an account holder, including account creation, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including age verification, anti-money-laundering obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out in pursuit of avc777's legitimate business interests — such as fraud prevention, platform security, and analytics — where those interests are not overridden by your rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Third Parties

5.1 avc777 does not sell, rent, or trade your personal data to third parties for their independent marketing use. We may share your data with the following categories of third party only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) to facilitate deposits and withdrawals.
• Game providers: Third-party studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive session tokens and game activity data to deliver their games. These providers operate under their own data processing agreements.
• Identity verification services: KYC and age verification providers who assist in confirming player identity and complying with verification requirements.
• IT and hosting providers: Cloud infrastructure and data hosting companies that store and process platform data under confidentiality and security obligations.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics platforms to support platform improvement.
• Legal and regulatory authorities: Where avc777 is required by law, court order, or regulatory authority to disclose personal data, we will comply with such lawful requests.

5.2 All third-party service providers engaged by avc777 are required to handle your personal data in accordance with applicable data protection standards and are prohibited from using it for purposes other than those for which it was disclosed.

6. Payment Data

6.1 avc777 processes financial transactions through certified third-party payment gateways. All payment data transmitted between your device and our payment providers is encrypted using industry-standard TLS protocols.

6.2 avc777 does not store full card numbers, CVV/CVC codes, or mobile banking PINs on its own servers. Payment method identifiers (such as masked account numbers or transaction reference IDs) are retained solely for the purposes of reconciliation, withdrawal processing, and fraud prevention.

6.3 In accordance with anti-money-laundering best practice, withdrawals are processed to the same payment method used for the most recent qualifying deposit. This matching requirement means that the payment method identifier associated with your deposit is retained for the duration of your account relationship with avc777.

6.4 You are solely responsible for ensuring that the payment accounts you use with avc777 are registered in your own name. Use of third-party payment accounts is prohibited under our Terms & Conditions.

7. Cookies & Tracking Technologies

7.1 avc777 uses cookies and similar tracking technologies (including local storage and session identifiers) to operate and improve the platform. The following categories of cookie are used:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your logged-in state and security tokens that protect against cross-site request forgery. These cannot be disabled without affecting core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, game layout preferences, and last-visited sections of the platform.
• Analytics cookies: Used to collect anonymised or pseudonymised data about how players navigate the platform, which pages are visited most frequently, and where technical errors occur. This data helps us improve platform performance and usability.
• Marketing cookies: Used, where you have provided consent, to track engagement with avc777 promotional content and to present relevant offers based on your activity history.

7.2 You may manage or disable non-essential cookies at any time through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of the avc777 platform.

7.3 avc777 does not use third-party advertising networks or cross-site tracking technologies that share your data with unrelated commercial entities.

8. Data Retention

8.1 avc777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• KYC and identity verification documents: Retained for the duration of your account and for a minimum of 5 years following account closure.
• Support communications: Retained for up to 3 years from the date of the most recent communication in a given thread, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained for 3 years from the date of consent, or until consent is withdrawn, whichever is earlier.
• Technical and usage logs: Retained for up to 12 months in identifiable form; thereafter anonymised for aggregate analysis.

8.2 When data is no longer required to be retained, avc777 will securely delete or anonymise it in accordance with its internal data deletion procedures.

9. Data Security

9.1 avc777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit TLS encryption for all data transmitted between your browser and the avc777 platform
• Encrypted storage for sensitive account data and identity documents
• Role-based access controls that limit internal access to personal data on a strict need-to-know basis
• SMS-based two-factor authentication available for player accounts
• Regular internal security reviews and vulnerability assessments
• Contractual security obligations imposed on all third-party service providers

9.2 While avc777 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights, avc777 will notify affected players in accordance with applicable notification requirements.

9.3 You are responsible for maintaining the confidentiality of your avc777 account password and for ensuring that your registered devices are adequately secured. If you suspect that your account credentials have been compromised, contact avc777 support immediately at [email protected].

10. Your Rights

10.1 As an avc777 account holder, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that avc777 holds about you.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. For basic account details (name, email, phone number), corrections can be made via your account settings or by contacting support.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligation to retain certain records (see Section 8).
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to object to marketing: You may opt out of receiving direct marketing communications from avc777 at any time by following the unsubscribe instructions in any marketing email or by contacting support at [email protected].

10.2 To exercise any of the above rights, please contact avc777 support at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request.

11. Children's Privacy

11.1 The avc777 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from persons under the age of 18.

11.2 Age verification is conducted as part of the registration and KYC process. Where avc777 discovers or has reason to believe that a registered account belongs to a person under 18, the account will be immediately suspended, all funds will be returned to the depositing payment method after verification, and all associated personal data will be deleted.

11.3 If you are a parent or guardian and believe that your child has registered an avc777 account without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

12. International Data Transfers

12.1 avc777 primarily operates its platform infrastructure to serve players in Bangladesh. In certain circumstances, personal data may be processed by our third-party service providers (such as game studios, cloud hosting providers, or KYC verification services) whose systems are located outside Bangladesh.

12.2 Where personal data is transferred to service providers operating in other jurisdictions, avc777 ensures that appropriate contractual safeguards are in place to protect the data, including data processing agreements that impose security and confidentiality obligations equivalent to those described in this Policy.

12.3 By using the avc777 platform, you acknowledge that your personal data may be processed in jurisdictions outside Bangladesh as described in this section.

13. Changes to This Policy

13.1 avc777 reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — we will notify you via the platform interface or by email to your registered address at least 14 days before the changes take effect.

13.2 The "Last updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how avc777 protects your personal data.

13.3 Your continued use of the avc777 platform after a revised Privacy Policy has been published and notified constitutes your acceptance of the updated terms.

14. Contact & Complaints

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by avc777, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: avc777 aims to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6)

14.2 If you are not satisfied with avc777's response to a privacy concern, you may escalate your complaint through any applicable dispute resolution mechanism available under the laws of your jurisdiction.

14.3 For questions about your rights as a player in relation to responsible gaming, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.